Help & contact

Answers to the most common questions, and a way to write to us.

No. It is an independent, free guide that helps you understand and prepare your application. Decisions are made by cantonal and federal authorities.

Your tracking data stays on your device (local storage). If you request support through the form, only the information you choose to provide is sent to us — it remains confidential and is never sold.

French and English. Use the FR / EN switch at the top of the page.

Use the "Which permit?" tool: two questions are enough to point you to permit G, B or C.